Reverse Osmosis
Filtration Systems
Automatic Stations
UV Sterilizers
Cases
Consumables
Components
Accessories
We know you want to receive your products as quickly as possible, so below we explain when they will arrive to you.
Ordered products will be delivered only in Romania via express courier service, including Bucharest and remote locations. Upon receiving the package, you must pay the courier the value of the ordered products. Orders with delivery outside Romania are not accepted.
Our partner courier companies through which we ship your order are Fan Courier, GLS courier or Cargus.
Orders are dispatched from our warehouse Monday through Friday, and deliveries are made Monday through Friday between 09:00 – 17:00. However, the courier agent may deliver the package outside this time frame. NOTE: Please provide the address where you will be available during the day within the mentioned hours at the time of placing your order. The shipping fee includes packaging costs. If the delivery address is outside the courier's coverage area, the shipping costs will not change; however, delivery may be delayed by 1-2 days, depending on the local agent's schedule.
The shipping fee and the total amount due at the time of receiving the package will be communicated via email or phone when the order is confirmed and will appear on the invoice.
Orders are dispatched as follows:
– Orders received Monday through Friday before 15:00 may be dispatched the same day.
– Orders received on weekends or after 15:00 are usually dispatched the next business day.
Orders are delivered as follows:
– Orders placed on business days (before 15:00) will arrive the next business day.
– Orders placed on Friday after 15:00, Saturday or Sunday will arrive by Tuesday.
The delivery timeframe is observed according to the specifications above. For products that cannot be delivered within this timeframe, we will contact you by e-mail or phone.
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